City Taxis awarded UK Business Hero 2020
The health and safety of our passengers, drivers and staff are our top priority.
We are actively monitoring the Coronavirus (COVID-19) situation and want to make sure City Taxis passengers and drivers are aware of the best ways to protect themselves and each other when travelling. We would also like to reassure passengers that all our drivers have been advised to closely follow the HSE guidelines.
Following the latest Government Guidelines, it is now compulsory for passengers to wear a face covering when travelling in Private Hire Vehicles. Taxi drivers and Private Hire Vehicle operators will be entitled to refuse to accept a journey if you are not wearing a face covering.
What are the recommendations for Riders?
With the spread of Coronavirus (COVID-19) City Taxis advises passengers to follow the HSE guidelines:
Our tips to passengers:
We are working closely with drivers to offer the latest up to date information and advice based on HSE guidelines to keep you safe and have a dedicated response team to handle all queries and questions (details below). Drivers have been advised to continuously clean their vehicles following each journey. We are doing all we can to continue to safely get you where you need to be.
CLEAN IT, BIN IT, CONTAIN IT
Self- isolation support:
As some of you will know we have just launched our Citygrab delivery app. We are working hard to offer this as widely as we can and add emergency delivery supplies.
We have many food outlets which are open and ready to fulfil your orders and we are also offering a ‘doorstep drop’. When checking out on the app if you request a doorstop drop this will alert the driver to knock on arrival then leave your food on the doorstop to avoid any physical contact. You will also be able to track the delivery via a text when the driver is on their way.
To know more about Citygrab either go to the website https://www.citygrab.co.uk/ or download the app in your app store.
Most importantly stay safe, for up to date information please visit:
If you have any questions for City Taxis based on COVID-19 please email our dedicated response team on email@example.com
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