We want to reassure you that we are still operating and remain here for all your travel needs, in the safest way possible.

In line with current restrictions, private hire taxi services are permitted to continue to operate. This means you can still make essential travel arrangements with City Taxis.


YOU CAN STILL order a taxi for essential shopping trips


YOU CAN STILL take a taxi to scheduled appointments


YOU CAN STILL travel by taxi to meet a friend or someone in your support bubble outdoors


YOU CAN STILL book taxis to and from your workplace 


YOU CAN STILL book a taxi to a house viewing


YOU CAN STILL travel with your children by taxi to and from childcare

For your safety

Screen partitions

Your safety is our priority, which is why we have installed our Private Hire Vehicles with protective screen partitions. Screened vehicles can be requested when you pre-book your journey by phone or on the City Taxis app. Please keep to the social distance where possible and always carry and use a face covering or protective mask whilst travelling.



City Taxis have also provided drivers with free cleaning equipment, in addition to masks, gloves, hand sanitiser and blue roll. All drivers are advised to clean down their screen after every journey and to wear facemasks when customers are in the car.


Contactless Payments

Avoid handling cash with the City Taxis app. Simply download the app and register your debit/credit card for easy, contactless journey payments: https://smarturl.it/d1kmzy

Collect & Deliver

If you’re struggling to get to your local supermarket, we can collect your order for you and deliver to your door. Simply place your Click & Collect order then follow the below steps on the City Taxis app:


1. Click the ‘Delivery’ icon on the home screen


2. Enter the store in the ‘Collect From’ bar


3. Enter your delivery address in the ‘Deliver To’ bar


4. Select ‘ASAP’ or ‘Schedule for Later’ depending on your allocated Click & Collect slot – please ensure you select the correct date and time


5. You will be asked to enter your order reference and name


6. Choose your preferred card from the payment method drop-down


7. Confirm your delivery


Once booked we will be in touch with the ETA. On delivery, your driver will place your order outside your door and wait nearby to ensure you collect it.


We are here to support you and ensure we provide the safest possible travel option to you and your loved ones during this time.



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